- Internet Check - Please be sure you have a stable internet connection while using our app as this can greatly impact your experience.
- Refresh - There is a chance you simply need to refresh your app. Please click the circle formed by 2 arrows in your app. This should give you a blink with your screen and you'll be able to see your pass after this.
- Reset - There is a chance your phone needs to reset. Please do this by exiting the app, turning your phone off, waiting about 10 seconds, then turning it back on.
- Log out and log back in
- Uninstall and reinstall the app
Android Friends - You will also want to make sure your Bluetooth is on as well as your NFC.